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Communications

Messages respect each volunteer's language and channel preference. Opt-outs are honored automatically.

RFI 2027001 · §2.08 Communication & Notifications

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Channel

Merge fields available: volunteer_first, location_name, shift_time, hours_total.

Approved templates

Maintained by system administrators.

  • Application received — acknowledgment

    Last edited 2026-06-30

    Email
  • Shift reminder — 24 hours

    Last edited 2026-07-11

    SMS
  • Background screening expiring

    Last edited 2026-05-22

    Email + Letter
  • Milestone earned — service pin

    Last edited 2026-07-02

    Email

Delivery log

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Recent message delivery results
MessageSentDeliveredFailed

August shift openings — Wakulla Springs

Email · Active volunteers · Northwest District · 2026-07-27 08:02 ET

1,2841,27113

Reminder: log July hours by Aug 5

SMS · All volunteers with unlogged shifts · 2026-07-26 17:30 ET

3,9603,90258

Agreement renewal notice

USPS letter · Campground hosts · statewide · 2026-07-22 12:00 ET

2142140